Great Customer Connections

database

Great Customer Connections:
Simple Psychological Techniques That Guarantee Exceptional Service
(Paperback)
by Richard S. Gallagher (Author)

Editorial Reviews

John G. Miller, author of QBQ!: The Question Behind the Question and Flipping the Switch
"Gallagher has nailed the essence of serving others with practical ideas that work. Make great connections with your customers today!"

Review
“If you’re ready to wipe out customer complaints, and keep your employees for years, it’s time to read this book.”
-Niche Magazine

See all Editorial Reviews

Product Details

• Paperback: 256 pages
• Publisher: AMACOM (May 19, 2006)
• Language: English
• ISBN-10: 0814473083
• ISBN-13: 978-0814473085
• Product Dimensions: 9 x 7.3 x 0.8 inches