Business Process Management

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Business Process Management:
Practical Guidelines to Successful Implementations (Hardcover)
by John Jeston (Author), Johan Nelis (Author)

Editorial Reviews

Review
This book shouldnt be unusual, but it is. It should have been written a long time ago, but it wasnt. All books on business process management should be similar to it, but they arent. Books that purport to tell people in organizations how to do something should be this clear, but they seldom are. Process management should have already been demystified, but it hasnt been.

Whats exceptional about the book is its extraordinary common sense.

Tom Davenport
Professor and Director of Research
Babson Executive Education, Babson College

Product Description

Business Process Management: Practical Guidelines to Successful Implementations provides organizational leadership with an understanding of Business Process Management and its benefits to an organization. This book also gives Business Process Management practitioners a framework and a set of tools and techniques that provide a practical guide to successfully implementing Business Process Management projects and provides a holistic approach and the necessary details to deliver a Business Process Management project.

Business Process Management: Practical Guidelines to Successful Implementations delivers:

* a proven in-depth step-by-step framework for the Business Process Management practitioner.
* insights into how to embed Business Process Management within an organization to ensure a continuous business process involvement culture.
* practical tools, explanations and assistance in the successful implementation of a BPM project.
* more than 50 case studies to illustrate various steps and aspects of the framework.
* an overall view and understanding of Business Process Management and the move towards a process-centric organization.
* Encompasses best practices and an overview of the most important tools and methods
* An in -depth framework for the Business Process Management practitioner.
* Insights into how to embed Business Process Management within an organization to ensure a continuous business process improvement culture.
* Practical tools, explanations and assistance in the successful implementation of a BPM project.
* Includes in excess of 50 case studies to illustrate various points in the book.

See all Editorial Reviews

Product Details

• Hardcover: 464 pages
• Publisher: Butterworth-Heinemann; 3rd edition (April 24, 2006)
• Language: English
• ISBN-10: 0750669217
• ISBN-13: 978-0750669214
• Product Dimensions: 9.8 x 7.4 x 1.2 inches